PRIVACY POLICY
Based on the General Data Protection Regulation (GDPR) No. 2016/679 and the Personal Data Processing Law of the Republic of Latvia.
LIST OF TERMS USED IN THIS DOCUMENT
PROCESSING OF PERSONAL DATA
OVER.LV processes (collects, registers, enters, stores, systematises, uses, transfers, deletes, etc.) personal data in accordance with the Personal Data Protection Law and other applicable laws and regulations in the Republic of Latvia.
In accordance with applicable laws and regulations, OVER.LV, as the personal data manager, adheres to the following principles:
- OVER.LV ensures that data is processed fairly and lawfully.
- The processing of the received data serves specific purposes and is carried out only in accordance with these purposes.
- The received data is adequate and not excessive.
- The received data is accurate.
- The received data is not stored longer than the required period and is destroyed upon reaching the specified purpose.
- OVER.LV processes the received data in accordance with the rights of individuals.
- OVER.LV ensures that the received data is stored securely.
- OVER.LV does not provide the data it receives to other organisations or abroad without secure, adequate protection within the framework of regulations and the General Data Protection Regulation No. 2016/679.
CATEGORIES OF PERSONAL DATA FOR PROCESSING
The categories of personal data of the client for processing depend on the video production services used by the client. OVER.LV has the right to process the following categories of personal data:
Data obtained with the consent of the client (which the client themselves provided).
- Name, surname, personal identification number or date of birth;
- Correspondence address, telephone number, e-mail address;
- Payment and bank details;
- Communication data — information from letters and e-mails related to communication between the client and OVER.LV;
- Cookies and data on visiting the OVER.LV website;
- If the client does not wish to allow the use of cookies, they can disable them in their browser settings, however some site features may become limited;
- Date, time and volume of views on over.lv.
GROUNDS FOR PROCESSING PERSONAL DATA
- Client Consent — The client, as the subject of personal data, gives consent to the collection and processing of their personal data for specific purposes. Consent is an independent decision of the client which they can give or revoke at any time. Revocation of consent does not affect the legality of processing that occurred before its cancellation.
- Legitimate interests of OVER.LV — OVER.LV has the right to process the client's personal data to the extent necessary and sufficient to ensure high-quality, convenient, timely video production services, and to create and support internal process resources.
- Legal obligations of OVER.LV — OVER.LV is obliged to process the client's personal data to comply with the requirements of regulatory acts and to provide responses to requests from state and municipal authorities.
- To conclude and fulfil contractual obligations — In order to provide quality video production services, OVER.LV processes certain personal data that are collected before the conclusion of a service agreement or during its term.
- To implement public interests or to exercise legal powers — In such cases, the basis for processing personal data is described in regulatory enactments.
- Profiling — When processing the client's personal data, OVER.LV has the right to perform profiling for the purpose of providing automated individual commercial offers strictly for business purposes; this will not create any legal consequences for the client.
PURPOSES OF PERSONAL DATA PROCESSING
- To conclude and fulfil contractual obligations with the client, including agreements for video production services.
- To assess the client's ability to fulfil contractual obligations.
- To effectively manage cash flows, to control payments and client debts.
- To provide technical support related to the provision of video production services.
- To develop and improve our services and range of video production solutions.
- To conduct statistical data processing and market analysis.
METHODS OF OBTAINING PERSONAL DATA
The client provides OVER.LV with their data when the client:
- Subscribes to OVER.LV news and updates;
- Enquires about, orders, or uses OVER.LV video production services;
- Agrees to participate in surveys or promotional activities;
- Visits or views the OVER.LV website at over.lv.
OVER.LV and its authorised persons, within the framework of the Personal Data Protection Law (GDPR No. 2016/679), have the right to process the personal data of the client received from a third party (e.g. a partner organisation or referral) if the client has given their consent to this.
OVER.LV and its authorised persons, within the framework of the Personal Data Protection Law (GDPR No. 2016/679) and partner organisations, have the right to process the personal data of the client received from the client themselves.
Storage period of personal data
OVER.LV has the right to store the client's personal data:
- Until the client has withdrawn their consent to the processing of their personal data;
- For the period required to implement and protect the legitimate interests of OVER.LV;
- According to the storage period of personal data determined by regulatory acts and GDPR;
- While the client is in a contractual relationship with OVER.LV;
- Until the purpose of using the data, which is determined upon their receipt, is achieved.
Sharing of personal data
- OVER.LV provides the client's personal data to the extent necessary and sufficient, in accordance with the requirements of regulatory enactments and taking into account the objective reasons for a specific situation;
- If it is necessary to provide the client's personal data to OVER.LV's authorised persons, partners, agents or service providers who are associated with the provision of video production services in order to improve the quality of service;
- OVER.LV is obliged to provide information about the client's personal data to law enforcement agencies and state or municipal authorities if this is regulated by regulatory enactments or a request is received from the relevant institution.
Methods of protecting personal data
- In order to improve the methods of protecting the client's personal data from unauthorised access, loss, destruction or disclosure, OVER.LV uses modern technologies and complies with technical and organisational requirements;
- OVER.LV carries out thorough checks of authorised persons, partners, agents, service providers and employees who process the client's personal data, and also evaluates the relevant measures to ensure the security of the processing and storage of personal data;
- OVER.LV is not responsible for unauthorised access or loss of the client's personal data if this occurred due to reasons beyond the control of OVER.LV, for example due to the fault or negligence of the client.
Client rights
- The client has the right to refuse to receive commercial offers and profiling of their personal data at any time;
- Withdrawal of consent does not affect the legality of the processing of personal data or the quality of the services received that related to the consent before its cancellation;
- The client has the right to correct (by making changes) all available personal data about themselves;
- The client has the right to request the deletion or restriction of their personal data ("Right to be forgotten") by submitting a written application;
- The client has the right to receive information about those persons who were provided with information about their personal data;
- The client has the right to transfer their personal data to another processor. These rights include only those data that the client provided based on their voluntary consent or agreement, or if automatic processing occurs. To exercise the above rights, it is necessary to submit a written application to [email protected].